Compass started up in 2009 as a CMMS software development company. However we soon realised that clients wanted more than just a “boxed” software supplier. Every company has their own unique approach to facility management and the majority of CMMS offerings cannot be modified or are incredibly expensive to do so. We chose a database engine that allows us to both quickly modify FacilityManager to meet a clients requirements but can be done ‘live’ so there is no down time.
We also decided that we would not offer a “yellow pack” solution to 100’s of potential clients but rather a bespoke package to a select portfolio of clients whereby we can offer an extremely high level of personal customer service. This bespoke package would also be attractively priced. Today, Compass AFM is a multi-award winning innovative developer of CMMS software, providing customisable software solutions for any size of organisation that require an effective way to manage their plant / energy / property assets and maintenance operations.
Our background is in mechanical / electrical engineering with many years of experience of working in facilities management so we understand our clients needs. This also gives us the capability of solving specific problems relating to non-software related asset maintenance / management issues.
Advantages of working with CompassAFM
Multi Solution Provider
- Consultancy, development, implementation, CMMS software and a broad range of capabilities.
- Focused on adapting to your needs not ours
- Fast response and delivery
- Continuous product improvement based on user feedback.
- Open & Transparent Environment, all access levels and controls dictated by the customer
- Allows informative data driven decisions and analysis
- Long term relationship building
- Our goal is to be a trusted partner not just another vendor
- We express the truth as we see it and if we make a mistake we will not hide it.
- We listen to ensure we understand our customers requirements.
We will only take on a contract if we believe we can create a substantial ROI for the customer
- We believe developing long term customer relationships is more important than a quick sale.
- All data remains permanent property of the customer
- Always accessible at any time by the customer
- Days not months
- We ensure minimun effort required by the customer
- Integrated package, not 100’s of options and prices
- Lower cost, less administration
Corporate Video Showcase
We at CompassAFM listen to our customers and are proud that they consider us their partner. For more than 10 years, CompassAFM has been fulfilling a dream — to provide the best CMMS product and cloud-based solution for every customer. It is that dream that drives us, that guides the spirit of constant innovation that has made CompassAFM a leader Facility Management software.

Frequently Asked Questions
CASE STUDIES
THE SOLUTION
An asset register was built from scratch for both all assets that produced emissions and also the bulk of the facilities plant (over 1,000 items). These were matched with historical maintenance records and schedules were created for future maintenance. These were all populated to our Facility Manager solution and staff trained in its use.
THE OUTCOME
The client obtained their certification and has retained it over the subsequent years.
THE SOLUTION
As part of the asset register compilation we carried out a full visual inspection of all assets. In this case we identified and noted several serious maintenance issues, which the client was able to rectify. All maintenance activities are now controlled with our Facility Manager solution.
THE OUTCOME
The Visual Asset Inspection saved the client over €100K in potential plant damage
THE SOLUTION
Full analysis of the current situation. Working with over 100 staff members to change their methodology from verbal and paper form requests to paperless ticketing. Closing all loop holes where jobs were either untracked or uncosted. Training staff, onsite engineers and contractors to use the Help Desk module in Facility Manager.
THE OUTCOME
Efficiency in facilities department improved by over 30%. Staff happier that they can track the progress of their tickets. Reduction in the number of requests and analytics all contributing to reduce expenditure.
THE SOLUTION
During a routine H&S inspection, assets were identified, photographed and condition noted. Rather than assigning the assets to a location, they were assigned to the user. As the person moved from site to site, the ownership responsibility moved with them. The person could also through a tablet connected through the Cloud to Facility Manager, inform the company of any damage with photo evidence, which allowed for tracked repair / replacement. Likewise any losses could be notified by the same means.
THE OUTCOME
Dramatic reduction in damage to or loss of equipment. Resulting in the saving of many €1,000’s to the client.
THE SOLUTION
Transform from paper to CAFM maintenance recording using Facility Manager. Engineers entered data on tablets through the cloud which could be monitored by clients using their web browsers. The high level of detail captured by Facility Manager allowed the client to make real time observations and modifications to the maintenance being performed.
THE OUTCOME
The client has obtained several new customers using this technology as well as renewal of contracts with existing customers.
THE SOLUTION
Full details including photo id, skills and documentation of every individual contractor were recorded in Facility Manager. The contractor was now obliged to sign in on each visit and identity and credentials checked against the requirements of the job. The full details of work carried out also had to be recorded to the CAFM before the contractor was allowed to sign out and leave site.
THE OUTCOME
Very high element of risk eliminated as no unqualified or unrecognised contractors allowed on site. It also improved efficiency as there was no waiting period for work reports.
THE SOLUTION
The entire process from logging calls to preparing data for invoicing was transformed from a paper / Excel solution to paperless with Facility Manager handling all data. Engineers were trained in using iPads for recording all callout data
THE OUTCOME
Administration time was halved. Improved efficiency and cost control. Same day invoicing to customers.
Managing Director and Founder
Dominic Murnane
From his experience in the Facilities Management (FM) sector Dominic identified a gap in the market and developed an award winning CMMS software solution to fill this niche. Dominic has over 30 years industrial experience (mechanical & electrical engineering) having worked in several fields including machine shop tool rooms, electric cable processing and facilities maintenance. He has held senior management roles (General Manager, Operations Director, MD) in previous companies.Dominic is responsible for the strategic direction, technical development, and operational consulting services.

Director - Helen Murnane
Helen has several years experience in facilities management in the health sector. For many years Helen has dealt on the front-line with the public and contractors in the HSE. She uses this expertise in the development and implementation of company procedures.








